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1. Handmade Product Variation Disclaimer

This is very important for handmade products like yours.

Handmade Product Notice

All Scrub Life products are handcrafted in small batches. Because of this, slight variations in color, texture, shape, or appearance may occur from batch to batch. These natural variations are normal and are part of what makes handmade products unique.

While we strive for consistency, each item is individually made and may differ slightly from product photos.

2. Scent Disclaimer

This protects you from complaints about scent strength.

Fragrance Disclaimer

Fragrance perception can vary from person to person based on personal preference and sensitivity. While Scrub Life carefully formulates each scent for an enjoyable experience, scent strength may vary depending on the product type and individual expectations.

Because fragrance is subjective, scent preference is not considered a product defect.

3. Melt / Heat Disclaimer (VERY important for body products)

Especially useful for body butters, balms, oils, etc.

Heat & Melt Disclaimer

Many Scrub Life products contain natural oils and butters that may soften or melt during shipping in warm weather. This does not affect the quality or performance of the product.

If a product arrives softened or melted, simply allow it to return to room temperature before use.

Scrub Life is not responsible for melting caused by high temperatures during shipping or delivery conditions.

4. Natural Ingredient Disclaimer

This helps protect you if someone expects pharmaceutical results.

Natural Ingredient Notice

Scrub Life products may contain natural oils, butters, clays, botanical ingredients, and fragrance blends. While these ingredients are commonly used in cosmetic products, individual results may vary.

These products are intended for cosmetic use only and are not intended to replace medical advice or treatment.

5. Intellectual Property / Brand Protection

This protects your branding.

Brand & Content Protection

All Scrub Life product names, photos, descriptions, and branding are the intellectual property of Scrub Life and may not be copied, reproduced, or used without written permission.

At Scrub Life, each product is handcrafted and carefully packaged to ensure it arrives safely. Please review the following shipping guidelines before placing your order.

Shipping Responsibility

Buyers are responsible for all shipping costs. Shipping rates are calculated at checkout based on the destination, package weight, and shipping carrier rates.

Processing Time

All Scrub Life products are handmade in small batches. Orders are typically processed and shipped within 1–3 business days, unless otherwise stated.

During high order volume, sales events, or holidays, processing times may be slightly longer.

Shipping Insurance

To help protect your order during transit, all shipments valued over $50 include shipping insurance. This insurance is included in the shipping cost and helps cover packages that may be lost or damaged by the carrier.

If an insured package is lost or arrives damaged, Scrub Life will assist in filing the necessary claim with the shipping carrier.

Shipping Carriers

Orders are shipped through trusted carriers such as USPS, UPS, or other major carriers, depending on the most efficient delivery method.

Once your order has shipped, you will receive a tracking number so you can monitor your package during transit.

Incorrect Addresses

Customers are responsible for providing the correct shipping address at checkout. Scrub Life is not responsible for orders delivered to incorrect or incomplete addresses provided by the buyer.

If an order is returned due to an incorrect address, the buyer will be responsible for the cost of reshipping the package.

Delivery Delays

Once an order has been shipped, delivery times are controlled by the shipping carrier. Scrub Life is not responsible for carrier delays, weather delays, or other shipping interruptions outside of our control.

At Scrub Life, every product is handcrafted and carefully inspected before it leaves our studio. Due to the nature of our products, we only accept returns or replacements for items that arrive defective.

Defective Items

If you believe your item is defective, you must contact us within 48 hours of receiving your order.

To request a review of a defective item, please email us with the following information:

• Your order number

• A detailed description explaining how the product is defective•

• Clear photos showing the issue with the product and packaging

This information helps us properly evaluate the situation and determine the appropriate resolution.

Shipping Damage

Scrub Life packages all items carefully to withstand normal shipping conditions. Once a package leaves our facility, it is in the care of the shipping carrier. We are not responsible for damage caused during shipping or handling by the carrier.

If your package appears damaged upon delivery, we recommend contacting the shipping carrier directly to file a claim.

Non-Returnable Items

For safety and hygiene reasons, we do not accept returns or exchanges for:

• Used products

• Opened products

• Items purchased in error

• Scent dissatisfaction

• Color dissatisfaction

All sales are considered final unless the item is confirmed to be defective.

If a defect is confirmed, Scrub Life will determine whether a replacement or refund is appropriate.

Why Choose Scrub Life

At Scrub Life, we believe self-care should feel luxurious, fun, and personal. Every product we create is designed to turn everyday routines into moments you actually look forward to.

• Handcrafted in Small Batches Each product is carefully made by hand to ensure quality, freshness, and attention to detail that large mass-produced brands simply cannot match.

• High-Quality Ingredients We use thoughtfully selected oils, butters, clays, and fragrance blends to create products that feel rich, nourishing, and indulgent.

• Unique Scents You Won’t Find Anywhere Else Scrub Life is known for creative and memorable fragrances. Many of our scents are custom blended to create experiences that are fun, comforting, or bold depending on the product.

• Products Made With Personality Scrub Life products are designed to be a little different. From artisan soaps to body care and candles, our items are made to bring personality and enjoyment to your daily routine.

• Supporting a Small Business When you shop with Scrub Life, you are supporting a small handmade business where every order truly matters. Each item is mixed, poured, and packaged with care.

Product Information & Care

Each Scrub Life product is handcrafted in small batches using carefully selected ingredients to create luxurious bath and body experiences. Because our products are handmade, slight variations in color, texture, and appearance may occur. These natural differences are part of what makes every Scrub Life item unique.

Sizing: Product sizes are clearly listed on each product page. Because our items are handmade and hand-filled, slight variations in weight or fill level may occur.

Ingredients: Scrub Life products are made using high quality cosmetic ingredients such as nourishing oils, butters, botanical additives, fragrance oils, and essential oils.

Care & Storage: To maintain the quality of your product:

• Store products in a cool, dry place

• Avoid exposing products to direct heat or sunlight

• Keep containers tightly sealed when not in use

• Avoid introducing water into products unless intended for bath use

Proper storage helps preserve fragrance, texture, and overall product performance.

Cleaning & Use: Always use clean hands or tools when handling products to prevent contamination. Follow any specific usage instructions listed on the product page or label.

Product Disclaimer

Scrub Life products are intended for external use only.

Customers should review ingredient lists carefully before purchasing to ensure there are no sensitivities or allergies to any ingredients used in our products. We do use some nut type products.

We recommend performing a patch test before full use of any new cosmetic product. If irritation occurs, discontinue use immediately.

Scrub Life products are not intended to diagnose, treat, cure, or prevent any medical condition.

Because our products are handmade, color variations may occur, and slight differences between batches are normal.

Results and experiences may vary depending on individual skin types and sensitivities.

By purchasing Scrub Life products, customers acknowledge they are using handmade cosmetic products and accept responsibility for their personal use.

Candle Safety Disclaimer

Some Scrub Life candles are decorative candles or painted candles intended for display purposes only. Decorative or painted candles should never be burned.

For candles that are designed to be burned, please follow these safety guidelines:

• Never leave a burning candle unattended

• Keep candles away from children and pets

• Burn candles on a heat-resistant surface•

• Keep candles away from drafts, flammable materials, and curtains•

• Do not burn candles for more than 3–4 hours at a time (depending on size)

• Trim wick to ¼ inch before each burn• Stop using the candle when ½ inch of wax remains

• Never move a candle while it is lit or while wax is hot

• Always extinguish candles completely before leaving the room

Failure to follow candle safety instructions may result in fire hazards, injury, or damage.

By purchasing Scrub Life candles, customers acknowledge that they are responsible for proper and safe candle use.

Candle Use Liability Disclaimer

Scrub Life candles are handcrafted products intended to be used responsibly and according to basic candle safety practices.

By purchasing and using any Scrub Life candle, the customer acknowledges that they assume full responsibility for the safe use of the product.

Scrub Life is not responsible for any damage, injury, or loss that may occur due to improper use, failure to follow candle safety guidelines, or failure to monitor a burning candle.

Customers are responsible for ensuring candles are burned in a safe environment, away from flammable materials, drafts, children, and pets.

Decorative or painted candles sold by Scrub Life are intended for display purposes only and should never be burned.

Scrub Life is not liable for damages caused by misuse of decorative candles, burning candles that are not designed to be burned, or failure to follow standard candle safety practices.

By purchasing Scrub Life candles, the customer agrees to use the product responsibly and understands that Scrub Life cannot be held liable for accidents or damages resulting from improper use.

Cosmetic Product Liability Disclaimer

Scrub Life products are handcrafted cosmetic items intended for personal care and external use only.

While we use high-quality cosmetic ingredients and follow careful formulation practices, every individual’s skin is different. By purchasing and using Scrub Life products, the customer acknowledges that they assume responsibility for determining the suitability of the product for their personal use.

Customers are encouraged to carefully review ingredient lists prior to use and to perform a patch test on a small area of skin before full application, especially if they have sensitive skin or known allergies.

Scrub Life is not responsible for any adverse reactions, sensitivities, or allergies that may occur from the use of our products. If irritation occurs, discontinue use immediately.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition and should not be considered medical or pharmaceutical products.

Customers should consult a qualified healthcare professional if they have concerns about how cosmetic ingredients may interact with their skin or health conditions.

By purchasing Scrub Life products, the customer agrees that Scrub Life and its owners shall not be held liable for any damages, injuries, or losses resulting from the use or misuse of our products.

Our Promise

At Scrub Life, every product is created with care, creativity, and attention to detail. We are committed to providing high-quality handmade bath and body products that make self-care enjoyable and unique. Your satisfaction and experience matter to us, and we are grateful for every customer who chooses to support our small business.

Scrub Life was created with one simple goal: to make everyday self-care feel a little more special.

Every product is handcrafted in small batches with care, creativity, and attention to detail. From mixing ingredients to pouring, labeling, and packaging, each item is made by hand to ensure quality and consistency. Nothing is rushed or mass produced.

Scrub Life products are designed to turn ordinary routines into something you actually look forward to. Whether it is a rich body wash, a luxurious balm, a beautifully scented candle, or a fun bath product, each item is made to add a little comfort, relaxation, and personality to your day.

We take pride in creating products that are not only enjoyable to use but also thoughtfully made. Many of our scents are carefully blended to create fragrances that feel comforting, uplifting, or simply irresistible.

Because our products are handmade, no two batches are ever exactly the same. That uniqueness is part of the charm and part of what makes Scrub Life different from mass produced brands.

When you purchase from Scrub Life, you are supporting a small handmade business where every order truly matters. Your support allows creativity, craftsmanship, and passion to continue being poured into every product we make.

We are incredibly grateful for every customer who chooses Scrub Life and allows us to be a small part of their daily self-care routine.

Ingredient Information (for all Scrub Life Brand Items)

At Scrub Life, products are handcrafted in small batches using quality ingredients selected for performance, skin feel, and a luxurious experience. Ingredients vary by product type and scent, but commonly used ingredients include:

Cleansers & Bases

Castile Soap, Whipped Soap Base, Goat’s Milk Soap Base, Shea Butter Soap Base, Cocoa Butter Soap Base, Clear Glycerin Soap Base

Butters, Oils & Moisture Boosters

Shea Butter, Sweet Almond Oil, Rice Bran Oil, Fractionated Coconut Oil, Solid Coconut Oil, Argan Oil, Vegetable Glycerin, Honey

Exfoliants & Texture Enhancers

Sugar, Raspberry Seeds, Baking Soda, Citric Acid, Kaolin Clay, Arrowroot Powder, Corn Starch, Epsom Salt

Conditioning & Emulsifiers

BTMS-50 Conditioning Emulsifier, Emulsifying Wax NF, Polysorbate 80

Refreshing & Specialty Ingredients

Menthol Crystals, Tea Tree, Peppermint, Eucalyptus, Aloe Vera, Green Tea

Color & Fragrance

Fragrance Oils, Essential Oils, Mica Powders, cosmetic glitter

Decorative Product Materials

Acrylic Paint, Mod Podge

Product Protection

Germall Plus Preservative (used when needed for water-based products)

Important Notes

• Ingredients vary by item.

• If you have allergies or sensitivities, message us before ordering.

• External use only unless otherwise stated.

• Discontinue use if irritation occurs.

• Handmade products may vary slightly in color or appearance.